{"id":120,"date":"2026-07-16T13:37:12","date_gmt":"2026-07-16T12:37:12","guid":{"rendered":"https:\/\/dominionbiogas.com\/refund-policy\/"},"modified":"2026-07-27T17:20:41","modified_gmt":"2026-07-27T16:20:41","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/dominionbiogas.com\/fr\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"
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\r\n \r\n DBS<\/span>\r\n Services de biogaz Dominion<\/strong>Ing\u00e9nierie \u2022 Formation \u2022 Valorisation \u00e9nerg\u00e9tique des d\u00e9chets<\/small><\/span>\r\n <\/a>\r\n LEGAL & CUSTOMER INFORMATION<\/span>\r\n

Refund Policy<\/h1>\r\n

Clear refund, cancellation and transfer rules for events, products, training, sponsorships and professional services.<\/p>\r\n

\r\n Effective: 27 July 2026<\/span>\r\n Cameroon<\/span>\r\n dominionbiogas.com<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n
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This page provides transparent customer information for Dominion Biogas Services and should be reviewed periodically as the business and applicable requirements evolve.<\/p>\r\n \r\n

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\r\n 01<\/span>\r\n
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General principle<\/h2>\r\n

Refund eligibility depends on the item purchased, fulfilment stage, non-recoverable costs and any specific written agreement.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

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Registration deposits<\/h2>\r\n

Seat-reservation or administrative registration payments may be non-refundable where clearly described as deposits or limited-capacity reservations.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

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Full event tickets<\/h2>\r\n

Requests before a published deadline may be considered less processing and administrative costs. After the deadline, transfer to another eligible attendee may be offered instead.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

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\r\n 04<\/span>\r\n
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Sponsorships<\/h2>\r\n

Sponsorship payments are generally non-refundable once branding, promotion, production, exhibition planning or other sponsor benefits have begun.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

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Digital products<\/h2>\r\n

Completed digital deliveries are generally non-refundable unless materially defective, inaccessible through our fault or substantially different from the description.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

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Training<\/h2>\r\n

Refunds depend on notice, programme commencement, material access and costs committed. Transfer to a later cohort may be offered.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

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Engineering and consultancy<\/h2>\r\n

Fees for completed assessments, designs, reports, travel, mobilisation, consultancy time or achieved milestones are not refundable.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

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Physical goods<\/h2>\r\n

Unused standard products may be returnable with prior approval. Custom, installed, misused or special-order goods are generally not returnable unless defective.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

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\r\n 09<\/span>\r\n
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Cancellation or postponement<\/h2>\r\n

If we cancel an event, customers may be offered a refund, credit or transfer. If postponed, tickets will normally remain valid for the revised arrangement.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

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Timing and charges<\/h2>\r\n

Approved refunds may exclude non-recoverable payment charges where lawful and may take several business days depending on the provider.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

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Chargebacks<\/h2>\r\n

Please contact us before initiating a chargeback so the issue can be investigated and resolved.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

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Request process<\/h2>\r\n

Email info@dominionbiogas.com with the order number, purchaser details, payment date and reason. Submission does not guarantee approval.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n

\r\n Contact Dominion Biogas Services<\/strong>\r\n Email: info@dominionbiogas.com<\/a><\/span>\r\n WhatsApp\/Phone: +237 674 104 681<\/a><\/span>\r\n Website: dominionbiogas.com<\/a><\/span>\r\n Operating country: Cameroon<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n